SHIPPING POLICY

🚚 AF Enterprises – Shipping Policy

At AF Enterprises, we take pride in offering fast, secure, and reliable shipping services across Pakistan. Your convenience is our top priority, and we work hard to ensure your order arrives safely and on time.

📍 1. Delivery Coverage

We proudly deliver laptops to Karachi and all major cities throughout Pakistan. No matter where you’re located — a bustling city or a remote town — we’ll make sure your order reaches your doorstep efficiently.

💸 2. Shipping Fees

  • Within Karachi: Affordable delivery charges apply for same-day service.

  • Outside Karachi: Charges depend on your location and will be clearly shown during checkout.

We strive to keep delivery costs budget-friendly for all our customers.

⏱️ 3. Delivery Timelines

  • Same-Day in Karachi: Place your order before 3:00 PM for same-day delivery.

  • Other Cities: Expect delivery within 2–3 working days, depending on your location.

📦 4. Order Processing

All orders are processed within 1–2 business days. Once packed and ready, you’ll receive a confirmation message with delivery details.

🔍 5. Shipment Tracking

Once your order is dispatched, you’ll receive a tracking number via WhatsApp so you can monitor your shipment every step of the way.

❗ 6. Facing Delivery Issues?

If you encounter delays or problems with your delivery:

  • Reach out to our customer care team right away

  • We’ll look into the issue and ensure it’s resolved promptly

📦 7. Lost or Damaged Deliveries

In the rare event your order is damaged or lost in transit:

  • Inform us within 48 hours of receiving the package (or from the expected delivery date)

  • We’ll work with you to process a claim, replacement, or refund

 

📋 8. Special Delivery Requests

Have preferences for how or when you’d like your package delivered?

  • Just mention your request at checkout (e.g., preferred delivery time, specific instructions)

  • We’ll do our best to accommodate your needs

☎️ 9. Get in Touch

For any queries regarding your order or our shipping policy, contact our support team:

📞 Phone/WhatsApp: +92 320 3210224
📧 Email: infoafsystem@gmail.com (update this if you’d like it under AF Enterprises)