❓Frequently Asked Questions (FAQs).
1.Are your devices new or refurbished?
We offer both brand-new and professionally refurbished devices. All refurbished items undergo strict quality checks, testing, and certification to ensure they perform just like new. Each product listing clearly mentions its condition.
2.Do your products come with a warranty?
Yes, every device we sell is backed by a standard warranty (typically 30–90 days, depending on the product). Our warranty covers hardware issues that are not caused by accidental damage or misuse. You can view the full policy on our [Warranty Policy] page.
3.How long does shipping take?
Orders are usually processed within 24–48 hours. Delivery times vary by location but typically range between 3–7 business days. Once shipped, you’ll receive a tracking number to monitor your order in real time.
4.Do you offer returns or exchanges?
Yes. We accept returns within 7 days of delivery if the product is defective or not as described. Please refer to our [Return Policy] for detailed instructions.
5.How can I be sure the device is in good condition?
Every product we ship—new or refurbished—is thoroughly tested for functionality, cleaned, and certified for quality. We only sell devices that meet our high-performance standards. Cosmetic condition is also disclosed in the product description.
6.What payment methods do you accept?
We accept cash on delivery along with all major credit/debit cards, UPI, net banking, and popular digital wallets. Your payment is processed securely with end-to-end encryption.
7.Do you offer bulk or business orders?
Yes, we provide special pricing and service for bulk orders, educational institutions, and corporate clients. Please contact us directly for a custom quote.
8.How can I contact customer support?
You can reach us via email at afsystem110@gmail.com, phone at 0320-3210224, or through our website’s Contact Us form. We typically respond within 24 hours on business days.
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